Customer service

Our personnel are happy to help you with any questions regarding your order.  Please do not hesitate to contact us either by phone or email at:

SIHI Cymbals / BBQ on Wheels t:mi

Ville Junttila
CEO, Founder
SIHI Cymbals

info@sihicymbals.com
+358 451166240
Kroggårdsvägen 29
FI-10300 Karjaa
Finland

Delivery

We deliver our cymbals in well-packed boxes. Normal delivery times:

Finland: 2–3 business days from ordering
Rest of EU: within 2 weeks from ordering
Cost: Finland €9.90 (free shipping if your purchase total is €200 or more.)
Rest of EU €19.90 (free shipping if your purchase total is €300 or more.)
Rest of the world: please ask!

Payment methods

We use the Paytrail Checkout system and Stripe system.

Paytrail Checkout, which allows you to pay with:

– All Finnish online banks
– The most common credit cards
– Collector invoice or part payment– If you prefer to pay via a bank transfer and we do not support yours, don’t worry. Send us an email, and we will figure it out! 🙂

Stripe, which allows you to pay with:

– The most common credit cards